Certificate in Retail Principles (Serving Customers in a Retail Environment)

In the Retail sector it is essential to understand the role and importance of being able to attract customers to the business, and successfully merchandise products in a manner that will promote sales. This award introduces participants to the knowledge required to successfully merchandise products in a retail store.

Awarded By:

Level 2 – City & Guilds

Who will benefit:

Anyone working in a retail environment, who may wish to gain an appropriate qualification.

Entry requirements:

Participants should ideally be in employment in a retail environment.

Course Aims:

On completing this qualification, participants will understand:

  • Concepts of visual merchandising planning and interpreting specifications
  • The business and marketing implications of successful merchandising
  • How merchandising can increase sales
  • The legislation relevant to working in the retail environment
  • The importance of seasonal changes in terms of purchase patterns and visual merchandising
  • Basics concepts of colour and design

Progression:

  • Retail Operations NVQ Level 2 (City & Guilds)
  • Retail Operations NVQ Level 3 (City & Guilds)

Duration:

2 days

Courses are subject to minimum number participation. Bespoke training is available in all courses subject to agreement

Booking Information:

To book or request further information, please contact freephone 0800 7832545

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